Frequently Asked Questions

Everything you need to know about our fresh roasts and delivery.

How soon after roasting is my coffee shipped?

We roast to order to ensure maximum freshness. Your coffee is typically roasted and dispatched within 24 to 48 hours of your order being placed.

Do you offer coffee subscriptions?

Yes, we offer flexible subscriptions where you can choose your favorite beans and delivery frequency. Subscribers also enjoy a discount on every bag.

Can I get my coffee beans pre-ground?

Absolutely. You can select your preferred grind size—from coarse for French Press to fine for Espresso—on the product page before adding it to your cart.

What is your return policy on food products?

Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order, please contact us within 7 days for a resolution.

How should I store my Padre Coffee to keep it fresh?

We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the fridge or freezer, as moisture can compromise the flavor profile.

Do you offer international shipping?

Currently, we ship to most major countries. Shipping costs and delivery times are calculated at checkout based on your specific location.